We strive to provide our customers with the best possible service by dispatching orders quickly. If you have not received a shipping confirmation yet, please reach out to us via email or phone at 800-561-0967. In your initial message, kindly explain if you wish to change your address or item. We will require some security information and the new address from you, and we will try our best to make the amendments before dispatch. However, please note that we may miss your request before dispatch, and we cannot guarantee the changes.

If your parcel has already been dispatched, you may contact the courier to see if they can assist. Please be aware that this could result in a delivery delay of up to 72 hours, and there is no guarantee that the courier will be able to edit your address.

Please be aware that our items generally fit true to size, but this may vary depending on the fabric used. To get accurate measurements, please refer to our size chart, which can be found here. Additionally, you can find more detailed information about the fabric used in each item by checking out the description section.